Professional Software Consulting

In the book, Zen and the Art of Motorcycle Maintenance, Robert Pirsig discusses at length the issues of evaluating quality from a philosophical perspective. Everyone seems to know it when they see it, he seems to say, but sometimes it's very difficult to explain why you think something is high quality, even when you're looking right at it. There are metrics that can give us some guidance in terms of measuring the quality of software, but unfortunately, there is a lot going on when you click that button that you cannot perceive or measure.

It all boils down to this: are you satisfied with your software? Does it fulfill your need and help your business? Will it still be helping your business many years from now? These are the things that matter, and this is how I judge whether or not the quality of software is acceptable. Anything can be made, given enough time and money, but it's rare that we have enough of either. The goal is to create what you need in the most cost-effective manner so that it lasts as long as you need it.

Thank you for taking the time to read this page; I hope it has given you some understanding of how I think.

"If you have world-class quality products, services and people, you will also generate world-class profits."

- V. Daniel Hunt

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